Fraud and Abuse Operations Analyst
Plaid is a financial technology company providing APIs and network connectivity for businesses to build financial products. Its platform supports bank-account linking, financial data access, identity verification, fraud and risk tools, credit underwriting, and bank payments.
Maintainer signals as of 8/12/2026
Funding history
Projects
About Plaid
Plaid operates a financial data network and API platform that lets businesses connect to financial institutions and build financial experiences. Its products support account and identity verification, real-time balance and transaction data, investment and liability data, income and underwriting workflows, fraud and AML risk checks, and multi-rail bank payments. It serves developers, businesses, financial institutions, platforms, lenders, banks, and consumer-facing financial-product providers.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You respond to fraud and abuse events, investigate claims, triage incidents, perform threat modeling, monitor external fraud trends and adversary techniques, translate investigations into detection signals and labeled datasets, analyze data for anomalies and fraudulent patterns, and improve operational processes and controls.
Requirements
- 3+ years of experience in fraud or abuse operations, trust and safety, or incident response
- Experience triaging fraud incidents
- Experience managing escalations and stakeholder trade-offs
- Knowledge of fraud typologies
- Familiarity with fraud tactics, techniques, procedures, and mitigation strategies
- Dark and grey-web navigation and investigation experience
- Experience translating investigations into detection signals, rules, and labeled datasets
- Experience developing threat models
- Proficiency with SQL
- Data analysis skills
- Written and verbal communication skills
Responsibilities
- Respond to and resolve fraud and abuse events
- Investigate fraud and abuse claims
- Perform threat modeling of abuse surfaces
- Survey external fraud trends and emerging threat vectors
- Triage and manage fraud and abuse incidents
- Partner with product teams to inform fraud mitigation solutions
- Translate investigations into detection signals, rules, and labeled datasets
- Analyze logs and datasets for anomalies and fraudulent patterns
- Improve operational processes and controls
Benefits
- Equity
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
