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Branch Administrator

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CIBC

CIBC is a Canadian banking company providing personal, business, commercial, wealth-management, investment, lending, payment, and insurance services. It serves individual consumers, businesses, commercial clients, and institutional investors.

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About CIBC

CIBC operates a broad financial-services business with banking centres, online and mobile banking, bank accounts, credit cards, mortgages, loans, lines of credit, investments, money transfers, and insurance products. It also provides business and commercial banking, private wealth, Imperial Service, capital markets, and asset-management services. Its clients include personal banking customers, students, newcomers, seniors, businesses, commercial organizations, and institutional investors.

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Skills

About the Role

You will manage all administrative aspects of branch operations, providing operational and administrative support to the branch and Investment Advisors. You will oversee transactional banking functions, deliver high levels of internal and external client service, adhere to compliance and audit requirements, and help maintain branch profitability.

Requirements

  • Current accreditation and good standing for CIRO-ID licensing
  • Strong organizational and administrative skills
  • Strong communication skills
  • Effective problem-solving skills

Responsibilities

  • Manage day-to-day branch operations and administration
  • Maintain office equipment and supplies
  • Coordinate office functions and events
  • Identify opportunities for increased efficiency
  • Monitor and control branch budget and expenses
  • Review and process accounts payable for Branch Manager approval
  • Monitor branch summary of revenue and expenses
  • Assist with Investment Advisor duties such as processing buy/sell orders
  • Write up trade tickets with accurate trade particulars
  • Coordinate notifications of new stock and bond issues, cease trades and halt trading
  • Liaise among departments to ensure customer service standards and operational procedures are maintained

Benefits

  • Banking benefits
  • Benefits program
  • Defined benefit pension plan
  • Employee share purchase plan
  • Vacation offering
  • Wellbeing support
  • MomentMakers social recognition program