Operations Analyst

Skills

About the Role

You will execute and settle blockchain and fiat transactions end-to-end, ensuring flows complete accurately and on time. You will monitor transactional activity and operational queues, verify transaction and wallet management, and escalate exceptions. You will own daily and monthly reconciliations across on-chain activity, banking records, custodians, processing platforms, and internal databases. You will maintain operational trackers, checklists, and procedural documentation, identify inefficiencies and control gaps via data analysis, and partner with cross-functional teams to implement process improvements. You will serve as a primary point of contact for customers and external partners, coordinating professional, timely responses to operational inquiries and ad hoc requests.

Requirements

• 1–3 years of experience in finance, operations, fintech, banking, treasury, payments, or related functions
• Proficient in Excel and Google Sheets
• Strong attention to detail and ability to manage complex operational workflows
• Ability to work independently, prioritize effectively, and take ownership
• Clear communication skills
• Problem-solving mindset and proactive escalation of issues
• High integrity, dependability, and operational discipline
• Prior exposure to crypto, fintech, payments, or treasury operations (preferred)
• Familiarity with blockchain concepts including wallets, transactions, block explorers, stablecoins, DeFi, and on-chain activity (preferred)
• Experience with reconciliation workflows, settlement operations, or financial controls (preferred)
• Experience with scripting or data analysis tools such as Apps Script, SQL, or Python (preferred)
• Experience working in high-growth, fast-paced environments (preferred)

Responsibilities

• Execute and settle blockchain and fiat transactions end-to-end
• Monitor transactional activity and operational queues
• Verify transaction and wallet management and escalate exceptions
• Own daily and monthly reconciliations across on-chain activity, banking records, custodians, and internal databases
• Maintain operational trackers, checklists, and procedural documentation
• Identify inefficiencies and control gaps through data analysis and implement process improvements
• Coordinate responses to customer and external partner operational inquiries