Key Account Manager
KodyPay, also known as Kody, offers an all-in-one platform to simplify in-person commerce for businesses. It provides a suite of products including intuitive payment solutions, instant access to funds with the KodyCard, and powerful management and analytics tools. Partnering with Adyen N.V., Kody enables businesses to accept a wide range of payment methods, streamlining operations for both merchants and customers.
Investors
Projects
About KodyPay
KodyPay Ltd, registered in England and Wales, provides a comprehensive, all-in-one platform designed to simplify in-person commerce for businesses, particularly in the hospitality and retail sectors. The company's offerings include a suite of intuitive payment solutions such as terminals and online ordering, instant cash access via the KodyCard, and robust management tools with built-in loyalty and analytics features for understanding customer behavior. Through a partnership with financial services provider Adyen N.V., Kody supports a wide array of payment methods, including major credit cards and digital wallets like Apple Pay and Google Pay. The platform aims to enhance profit margins by improving the efficiency of the payment ecosystem, while also emphasizing personal customer service and handling processes like payment management, returns, and Know Your Customer (KYC) checks.
Skills
About the Role
You will manage strategic client relationships and act as the primary point of contact for key clients. You will understand client needs and align solutions to meet business objectives, coordinate with sales product and support teams to deliver service, identify upsell and cross-sell opportunities, monitor account performance, and provide regular reporting to stakeholders.
Requirements
- Minimum of 3-5 years’ experience in account management or sales roles preferably within the payments or fintech industry
- Strong communication and interpersonal skills to build trusted client relationships
- Proven track record of managing key accounts and achieving revenue targets
- Ability to work cross-functionally and coordinate with multiple teams
- Self-motivated and results-driven with problem-solving mindset
- Familiarity with payment processing solutions is a plus
Responsibilities
- Build and maintain strong long-term relationships with key accounts
- Understand client business goals and challenges to provide tailored solutions
- Coordinate with internal teams such as sales product and support to deliver exceptional service
- Identify opportunities for account growth through upselling and cross-selling
- Monitor account performance and provide regular reporting to stakeholders
Benefits
- Health Insurance (Medical and Dental)
- Work in our new office space in Admiralty
- Competitive Performance Bonus